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Return Policy

If the item you have received is damaged, or not what you ordered from the website, we will replace the products with the right order. Please note that we don’t refund the amount paid.

Just make sure to contact us within 48 hours from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it.

To return the item

Step 1 - contact us within 48 hours from the day your order is delivered.

Step 2 - An email will be sent containing a pre-paid shipping label for you to print and attach to the package.

Step 3 - A pick-up will be scheduled by one of our courier services.

Pack the item in its original state and packaging. Do not remove any bar code or labels on the box. Hand over the package to the courier representative.

Step 4 - Once we receive your returned item, we will inspect it and dispatch your actual products.

FAQ

  • I received a defective/damaged item, can I get a refund?

    In case the item you received is damaged or defective, you could return an item in the same condition you received and in the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will re-deliver the products ordered.

  • I received a wrong item, how can I return it?

    We apologize that you received a wrong item. In the unusual circumstance where the item received is wrong, you can return the item in the same condition you received and in the original box and/or packaging intact. Once we receive the returned item, the actual products will be delivered.

  • I have changed my mind; can I return what I have bought?

    We fully understand that sometimes you might change your mind regarding your purchase. But since these are low value stationary items, we WON’T be able to take back the item. However, we will be glad to listen to your concern and take necessary actions.

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