Acceptance of Terms

By accessing and using the Creativa Middle East Stationary Trading L.L.C website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

• Do not misuse or attempt to disrupt the website or its services.
• Do not upload or transmit malicious software or harmful content.
• Do not use the website for fraudulent or unlawful activities.

Products and Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

Pricing and Payment

All prices displayed on our website are listed in the applicable currency and are subject to change without notice. Orders will only be processed once full payment has been successfully received.

• Prices may change at any time without prior notice.
• Payment must be completed before an order is processed.
• Applicable taxes and shipping charges may be added during checkout.

Order Confirmation and Cancellation

After placing an order, you will receive an order confirmation email. We reserve the right to refuse or cancel any order due to product availability, pricing errors, suspected fraud, or other unforeseen circumstances.

Shipping and Delivery

We aim to dispatch all orders promptly. Delivery times are estimates and may vary depending on the courier and destination.

• Delivery dates are estimates and are not guaranteed.
• Risk of loss transfers to the customer once the order is handed over to the courier.
• We are not responsible for delays caused by courier services, customs, weather, or other circumstances beyond our control.

Returns, Refunds, and Replacements

All purchases are subject to our Refund and Replacement Policy.

• All sales are final unless otherwise stated.
• Refunds are not provided for opened or unopened products.
• Manufacturing defects must be reported within 48 hours of receiving the order to qualify for a replacement.

Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and trademarks, is the property of Creativa Middle East Stationary Trading L.L.C or its licensors and is protected by applicable intellectual property laws.

• You may not copy, reproduce, distribute, or modify any website content without prior written permission.
• Unauthorized use of our intellectual property may result in legal action.

Limitation of Liability

Creativa Middle East Stationary Trading L.L.C shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website after any changes constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact Creativa Middle East Stationary Trading L.L.C through the contact details provided on our website.